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Terms & Conditions

Terms & Conditions

SECTION 1: Website Terms & Conditions of Use

This website is operated by European Association for Counselling (“EAC”, and references to “us”, “we” or “our” shall be construed accordingly as meaning EAC) Your use of this website is subject to the following Website Terms & Conditions of Use, which you are deemed to accept by using the website.

1. Additional Terms. Additional terms will apply to:

any booking or purchase that you make through this website either to attend a conference or to purchase a documentation pack for a conference (see Booking/Purchasing Terms & Conditions); and EAC’s use of your registration and other personal data see Privacy Policy.

2. Prohibited Use. You agree not to use this website:

  • to create a database (electronic or otherwise) that includes material downloaded or otherwise obtained from this website except where expressly permitted on the website;
  • to transmit or re-circulate any material obtained from this website to any third-party except where expressly permitted on this website;
  • to disseminate any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
  • to disseminate any material which is abusive, defamatory or obscene, may harass, offend or inconvenience any person, applauds, encourages or entices abuse, discrimination or criminal activity or which might restrict or inhibit the use and enjoyment of the website by any person;
  • to disseminate any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or in any way that might infringe third-party privacy or other rights, is unlawful or that might bring EAC or any of its subsidiaries into disrepute.

3. Information and Availability.

Whilst we take every care to make sure that the information on this website is correct and complete, some of it may be supplied to us by third parties and we are unable to check its accuracy or completeness. You are advised to verify the accuracy of any information before relying on it.

Referrals and links
The EAC is not responsible for any contents linked or referred to from these pages – unless they have full knowledge of illegal contents and would be able to prevent the visitor of this site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages may be liable, not the one who has linked to these pages. Furthermore the EAC is not liable for any postings or messages published by users of discussion boards, comments, guestbooks or mailing lists provided on these pages.

Further, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, this website is provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind and we do not accept any liability arising from any inaccuracy or omission in the information or interruption in availability.

4. No Reliance

The information on this website does not necessarily reflect the views and opinions of the EAC. Neither should any suggestions or advice contained on this website be relied upon in place of professional advice. You are responsible for checking the accuracy of relevant facts, instructions, suggestions and/or opinions given on this website before entering into any commitment based upon them.

5. Website Links


On this website you may be offered automatic links to other third-party websites. You acknowledge that the content on those pages is not subject to our control, their owners may be independent from us and we do not endorse or accept any responsibility for their content. We welcome ‘hot links’to this website, but you may not display the contents of our website (or any page from it) or allow it to be displayed surrounded or framed or otherwise surrounded by material not originating from us without our consent. If you would like to licence our material, please contact us.

6. Viruses, etc.

We will use reasonable endeavours to ensure that the website does not contain or promulgate any viruses or other malicious code. The site is continually checked by AVG Labs and a display tag is featured on the site to show the current standing of the website relating to the safety of the site. However, it is recommended that you should virus check all materials downloaded from the website and regularly check for the presence of viruses and other malicious code. We exclude to the fullest extent permitted by applicable laws all liability in connection with any damage or loss caused by computer viruses or other malicious code originating or contracted from the website.
7.

Trade Marks


The following are trade marks of EAC and may be registered in certain jurisdictions:

EAC
EAC CONFERENCES
EAC NETWORKS

No use of these trade marks is to be made by you except for the purpose of referring to EAC or its associated brands lawfully and in good faith only.

The EAC intends not to use any copyrighted material for the publication or, if not possible, to indicate the copyright of the respective object.
The copyright for any material created by the EAC is reserved. Any duplication or use of objects such as images, diagrams, sounds or texts in other electronic or printed publications is not permitted without the express written permission of the General Secretary of the EAC or is available under creative commons licence.

8. Registration.

On certain parts of this website we may require you to register and provide certain information about yourself and where you do this you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the “Registration Data”) and (b) maintain and promptly update the Registration Data (by using an update facility on the website as indicated or by sending an appropriately worded email to to keep it true, correct, current and complete.

9. Submission of Information.

Where information (including sensitive financial or personal information) is provided to EAC (whether directly through the website or otherwise) you accept that these methods of communication cannot be 100% secure. Where sensitive financial information is provided to EAC it uses encryption software to attempt to prevent unauthorised access to this information being obtained. However, EAC cannot accept any responsibility or liability for any damages (other than liability for death or physical injury arising out of the negligence of EAC or its officers or any liabilities that cannot, as a matter of law, be excluded) arising from the misuse or loss of data or information submitted by you to EAC directly through the website or otherwise. The provision of personal information by you and use of it by EAC is subject to EAC’s Privacy Policy which is incorporated in the Terms and Conditions of Use.

10. General.


In the event that any term of these Website Terms & Conditions of Use are held to be invalid or unenforceable, the remainder of these Website Terms & Conditions of Use shall remain valid and enforceable. EAC reserves the right to vary these Website Terms & Conditions of Use from time to time. Such variations become effective immediately upon the posting of the varied Website TTerms & Conditions of Use on the website. By continuing to use the website you will be deemed to accept such variations. Nothing in these Website Terms & Conditions of Use shall restrict or exclude any liability that we have to any party which cannot be excluded by law and in particular, and notwithstanding any term of these Website Terms & Conditions of Use, our liability for death or personal injury caused by our negligence shall not be limited or excluded in any way. These Website Terms & Conditions of Use shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction.

SECTION 2: Keynote Speakers

Keynote speakers must ensure that their address is in line with the theme of the EVENT
Any agreed fees and/or expenses must be submitted to Fees/Expenses EAC

SECTION 3: Workshop Leaders

Workshop Leaders must ensure that their workshop is in line with the theme of the EVENT

SECTION 4: Delegate Terms and Conditions for EAC Conference’ Events

General

1. An event (the “Event”) is organised and managed by references to “us”, “we”, and “our” shall be construed accordingly.

2. All applications to book a delegate place at the Event, and where relevant all orders to purchase passes, tours and documentation are subject to these Terms & Conditions which shall apply to the exclusion of any terms imposed by you.

3. It may be necessary for reasons beyond our control to alter the advertised content, timing and/or location of the Event or the advertised speakers or workshop leaders together with the content thereof. We reserve the right to do this at any time.

Booking, Usernames & Passwords

4. You may book a delegate place at the Event, online by completing the appropriate form or by post by printing the online form. Fees can be paid by PayPal, using the online facility, or by post, through your personal/company bank account. A priority booking code cannot be used in conjunction with any other offer. All bookings are subject to availability.

Mail Address:

EAC Administration
Customer Support
23 Cranwell Court
Newcastle upon Tyne
England
NE3 2UX

Phone: +44 (0) 191 271 3014

Email for scanned booking forms
Email for bank transfer remittance:

5. When you book a delegate place online or order conference presentations you may be given a unique username and/or password giving you access to an online website account. You must keep your username and password confidential as you are responsible for all activities on your website account. You shall immediately (a) email us at Conference Desk () if you become aware of any unauthorised use of your username/password or website account; and (b) exit from your website account at the end of each session. We are not liable for any loss or damage arising from your failure to comply with these requirements.

Prices and Payment

6. Prices are set out on the booking form and Event website and may be subject to change from time to time. All fees are subject to local taxes where appropriate.

7. Where possible, please include payment with your booking. However, you may instead request an invoice. If the invoice date is 31 days or more before the Event start date full and cleared payment is due 30 days from the invoice date. If the invoice date is fewer than 30 days before the Event start date, full and cleared payment is due immediately.

8. Payment should be made either by:

PayPal:– Instructions are given on the online booking form

Bank transfer
You are able to transfer funds directly into our Barclay’s Bank account:

Please quote your invoice and account numbers as reference. All bank and PayPal charges must be paid by the delegate.

9. Once your booking has been received you are liable for all outstanding payments for your delegate place, whether or not you attend the Event, unless we notify you that your booking was not successful as the Event is full/cancelled.

10. Payment must be made by the due date of any invoice, or if no invoice is requested, before the Event start date. If payment is not made accordingly, you may be refused entry to the Event, or at our discretion you may make payment using cash (£ sterling or €) on the day. In accordance with Condition 9 above, if you fail to pay an invoice by the due date and do not attend the Event, you remain liable for the sums due under invoice.

Cancellation Policy


11. Should you be unable to attend we welcome a substitute delegate attending in your place at no extra cost. Please notify us by email at: Conference Desk () with the name and job title of both the registered delegate and the replacement delegate. Please note, payment details as above apply to both the original and substitute delegate.

12. If written notice of cancellation is received up to date shown on the event booking form for the Event a refund for the full payment will be issued less £25/ €30 Euros administration fee, Alternatively, on your written request, we will refund 50% of the price of the delegate place. Regrettably, no refunds/credit vouchers will be made for cancellations received after the date shown on the booking form for the event, or for non-attendance. Non-payment of an invoice before the date shown on the booking form of the event as the latest date for cancellation will result in cancellation of the ordered tickets for the event.

13. We shall not be liable to you for travel, accommodation or other costs if we are required to cancel the Event as a result of an event outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness).

14. All unpaid invoices remain due if we cancel the Event for any reason. Except as set out in Condition 12, we do not under any circumstances give refunds for delegate places, although we may where we deem it appropriate offer credit vouchers.

Documentation

15. All rights (including copyright and database right) in all presentations, documentation and materials published or otherwise made available as part of the Event (including but not limited to any audio-visual recording of the Event) (“Content”) is owned by EAC or is included with the permission of the owner of the rights. No photography, filming, broadcast or other dissemination of the Content is permitted. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content other than for your own personal and private use, and in particular you shall not:

  • upload any Content into any shared system
  • create a database of any Content
  • include any Content in a website or on any intranet
  • transmit or re-circulate any Content to any third-party
  • otherwise make any commercial use of the Content whatsoever;
  • use Content in any way that might infringe third-party rights or that may bring EAC or any of its subsidiaries into disrepute.

16. The Content does not necessarily reflect the views and opinions of EAC or any of its brands. Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice.

17. Whilst EAC takes care to ensure that the Content is accurate and complete, some of it is supplied by third parties and EAC is unable to check its accuracy or completeness. You should verify the accuracy of any information before relying on it. The Content is provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind (express or implied). EAC hereby excludes to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.

18. EAC reserves the right to suspend access to any of the online Content on becoming aware that any regulation, claim or condition or restriction in any part of the world may require it to do so, or which may expose EAC to any claim or liability.
 
Liability and Governing law

19. EAC shall not be liable under or in connection with these Terms and Conditions in contract, tort (including but not limited to negligence) or howsoever arising including for any loss of profits, business or goodwill, or for any indirect or consequential loss you may suffer or incur. Except as set out in Condition 14, we do not under any circumstances give refunds for delegate places, although we may where we deem it appropriate offer credit notes. Nothing in these Terms and Conditions shall restrict or exclude any liability that we have which cannot be excluded by law and in particular our liability for fraud, and death or personal injury caused by our negligence shall not be limited or excluded in any way.

20. If any term of these Terms and Conditions is held to be invalid or unenforceable, the remainder of these Terms and Conditions shall remain valid and enforceable.

21. These Terms & Conditions shall be governed by and construed according to English law and the parties submit to the exclusive jurisdiction of the English courts.

22. Legal validity of these terms and conditions
These terms and conditions are to be regarded as part of the internet publication which you were referred from. If sections or individual terms of these terms and conditions are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.